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Get In Touch

We're listening.

Use the official channels below for account support, privacy requests, moderation appeals, purchase questions, and platform policy concerns.

Discord Support

Join the official ASTRANOX Discord and open a support ticket for account, match, moderation, privacy, or purchase help. Most responses within 24 hours.

Open Discord

Email - Privacy & Legal

Privacy requests, data deletion, GDPR, and legal correspondence go to the privacy mailbox. Include your account email and a clear subject line.

[email protected]

In-App Support

Logged in? Open the help drawer in your dashboard for direct ticketing tied to your account, match history, and recent purchases.

Sign In

What to Include

Include your ASTRANOX username, relevant match or transaction IDs, screenshots if helpful, and a clear description of the issue. Never send passwords, full payment card numbers, or sensitive personal documents through public channels.

/ Platform Status

ASTRANOX is an independent community platform and is not affiliated with FACEIT, Axlebolt, or the Standoff 2 publisher. All branding belongs to its respective owners.